Delivery options overview

Azon Galaxy Ltd offers ideal shipping methods to meet your needs, ensuring that your orders are delivered efficiently and securely. For standard shipping within the UK and Ireland, we provide low-priced and reliable service through Everi. For urgent orders requiring expedited delivery, we use Royal Mail to guarantee faster arrival times. Additionally, for specific needs, we may utilize other reputable couriers to ensure your order is delivered quickly and securely. If you prefer, you can also pick up your order yourself at our shop. We strive to offer the best shipping solutions to suit your requirements. For more information or specific shipping inquiries, please contact our customer service team.

1.

Order the product and specify the delivery method

2.

You will receive an order confirmation message

3.

Wait for your order to arrive

4.

Pick up your order at the checkout area

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FAQs

My order hasn't arrived yet. Where is it?

If your order hasn't arrived yet, please follow these steps to locate it:

  1. Check Your Confirmation Email: Ensure that your order was successfully placed and that you received a confirmation email with your order details.

  2. Track Your Order: Use the tracking number provided in your shipping confirmation email to check the status of your delivery. You can track your order through the courier's website.

  3. Delivery Timeframe: Please allow the estimated delivery time to pass, as specified in your order confirmation. Standard deliveries may take longer, especially during busy periods.

  4. Contact Us: If your order is significantly delayed or the tracking information is not updated, please contact our customer service team at sales@azongalaxy.com or +44-207-117-6319. Provide your order number and we will assist you in locating your package.

We appreciate your patience and will do our best to ensure your order arrives as soon as possible.

Do you deliver on public holidays?

We can receive orders on public holidays; however, delivery times depend on our logistic partners. For specific information regarding delivery schedules on holidays, please check the Everi website at https://www.evri.com/press/evri-confirms-easter-delivery-dates. Delivery services through other logistics partners may vary, so we recommend checking their websites for holiday delivery information.

Do you deliver to my postcode?

Yes, we deliver to all UK and Ireland postcodes. Once you enter your postcode during the checkout process, our system will automatically confirm if we deliver to your area. If you have any specific concerns, feel free to contact our customer service team for assistance.

 

 

Is next-day delivery available on all orders?

Yes, next-day delivery is available on all orders, but it will incur an additional cost. If you require next-day delivery, please select this option during checkout, and the extra charges will be applied accordingly. For more information, feel free to contact our customer service team.

 

 

 

 

Do I need to be there to sign for delivery?

No, you do not need to be there to sign for delivery. Our couriers can leave the package in a safe place or with a neighbor if you are not available. If you have specific delivery instructions, please provide them when placing your order.